Our Culture
At Total Facility Management, our culture is defined by a commitment to excellence, teamwork, innovation, and integrity. We strive to foster a workplace environment where every employee feels valued, empowered, and motivated to contribute to our collective success. Here’s a glimpse into our culture:
Excellence: We set high standards for ourselves and continuously seek to surpass them. Whether it’s delivering top-notch services to our clients or improving internal processes, we are dedicated to achieving excellence in everything we do.
Teamwork: Collaboration is at the heart of our culture. We recognize that success is a collective effort and actively promote teamwork and mutual support among our employees. By leveraging the diverse skills and perspectives of our team members, we enhance our ability to tackle challenges and drive innovation.
Innovation: We embrace innovation as a catalyst for growth and improvement. Encouraging creativity and forward thinking, we constantly explore new technologies, methodologies, and best practices to stay at the forefront of our industry and deliver innovative solutions to our clients.
Integrity: Integrity is non-negotiable in all our interactions, both internally and externally. We conduct business with honesty, transparency, and ethical behavior, earning the trust and respect of our clients, partners, and colleagues.
Continuous Improvement: We believe in the power of continuous learning and improvement. We encourage our employees to seek out opportunities for personal and professional growth, providing access to training, development programs, and resources to support their advancement.
Customer-Centric Approach: Our clients are at the center of everything we do. We are dedicated to understanding their needs, exceeding their expectations, and building long-term partnerships based on trust, reliability, and exceptional service.
Safety and Sustainability: The safety of our employees, clients, and the environment is paramount. We prioritize safety in all our operations, implementing rigorous safety protocols and promoting a culture of safety awareness. Additionally, we are committed to sustainable practices that minimize our environmental footprint and contribute to a more sustainable future.
Overall, our culture at Total Facility Management is characterized by a shared commitment to excellence, collaboration, innovation, integrity, and continuous improvement, guiding us in our mission to provide unparalleled facility management solutions and exceed the expectations of our clients.
Life at TFM
TFM is deeply committed to equal opportunities for its people. We have a multi-cultural workforce of 2000+ employees across nearly 10 nationalities and we place huge importance on creating a culture of respect, understanding and opportunities for growth.
We encourage career development in a variety of ways, including our much vaunted “Want-A-Change” program, which allows our employees to apply for cross functional jobs and to receive extensive training. This allows our motivated and ambitious team to upskill and have genuine options in their career paths.
With such a large and vibrant team, having a structured Human Capital policy is vital and helps to protect our unique culture. We do this through our Code of Ethics, which defines and governs the standards of conduct expected from TFM employees.
Finally, our associate’s accommodation, named “Manzeli” which means “My Home” in Arabic, is purpose-built to ensure employee safety and comfort. This dedicated facility not only helps our employees rest during their downtime, but also improves wellbeing and quality of life.
Our Superior Technology
TFM uses latest technology with a specific purpose: to make life easier for our clients, to enables us to respond to our customer’s needs swiftly and smartly, and helps us to meet our commitments to health, safety and sustainability.
To enable our clients to contact us efficiently, we are developing a smart IT eco-system for customers to make service requests and track the progress in real time.
At the heart of our innovation is our Integrated Work Management System – a platform that maximises the conservation of time and resources, while minimising impact on the environment.
