Support Services
TFM offers administration, accounting, and help desk support services among others as per project requirements to ensure the delivery of an outstanding experience and to allow our clients to focus on their core business.
All our customers have the facility to report issues or request operational changes through the 24/7 service desk, which is managed through an integrated, custom-made Computer Aided Facilities Management (CAFM) system; our clients also have the choice of having a dedicated facilities management phone number and email address, as well as access to our self-service portal to log their calls.
Support services in total facility management encompass a comprehensive array of essential functions aimed at ensuring the smooth operation and maintenance of a facility. These services cover a broad spectrum, including janitorial services for cleanliness and hygiene, security services to safeguard assets and occupants, maintenance and repairs to keep systems and equipment functioning optimally, landscaping and groundskeeping for outdoor maintenance.
Waste management and recycling for environmental sustainability, pest control for a hygienic environment, utilities management for cost efficiency, space management for optimal space utilization, health and safety compliance for regulatory adherence, help desk and tenant services for occupant satisfaction, vendor management for quality assurance, and technology integration for enhanced facility operations. Together, these support services play a critical role in maintaining the functionality, efficiency, and safety of the facility while ensuring the comfort and productivity of its occupants.
Supply Chain Management
It involves the planning, coordination, and optimization of all activities related to the flow of goods and services from the point of origin to the point of consumption.
It involves the planning, coordination, and optimization of all activities related to the flow of goods and services from the point of origin to the point of consumption.
Workforce Outsourcing
This can include functions such as recruitment, training, payroll processing, benefits administration, and even entire departments like IT support or customer service.
This can include functions such as recruitment, training, payroll processing, benefits administration, and even entire departments like IT support or customer service.
Specialty Subcontract Management
It involves the oversight and coordination of specialized subcontractors who are hired to perform specific tasks within a larger project or facility.
It involves the oversight and coordination of specialized subcontractors who are hired to perform specific tasks within a larger project or facility.
Computer Aided Facilities Management (CAFM)
Computer-Aided Facility Management (CAFM) is a technology-driven approach to efficiently manage and optimize the use of physical spaces and resources within a facility. It involves the use of specialized software and tools to streamline facility management processes, enhance operational efficiency, and improve decision-making.
Computer-Aided Facility Management (CAFM) is a technology-driven approach to efficiently manage and optimize the use of physical spaces and resources within a facility. It involves the use of specialized software and tools to streamline facility management processes, enhance operational efficiency, and improve decision-making.